Privacy Policy for Kolkata Odyssey

Last Updated: October 6, 2024

At Kolkata Odyssey, we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, and protect the personal information you provide while using our website (www.kolkataodyssey.com). By accessing and using our website, you agree to the practices described in this policy. If you do not agree with this policy, please do not use our website.

1. Information We Collect

a. Personal Information

When you interact with our website, we may ask for certain personal information such as:

• Name
• Email address
• Phone number
• Payment information (for ticket purchases or donations)
• Shipping address (if applicable)
• Other details necessary for ticket bookings, event registrations, or inquiries

b. Non-Personal Information

We may automatically collect non-personal information when you use our website, such as:

• Browser type and version
• Device type (mobile, tablet, or desktop)
• IP address
• Pages visited on our site
• Time spent on pages and actions taken (e.g., clicking a button)

2. How We Use Your Information

We use the information we collect to:

• Process event ticket bookings and confirm registrations
• Respond to inquiries or provide customer support
• Improve our website functionality and user experience
• Send updates about events, news, or promotions related to Kolkata Odyssey
• Process payments securely
• Perform analytics and gather feedback to enhance our services

3. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to:

• Improve site performance
• Personalize your experience
• Track how users navigate our website

You can disable cookies through your browser settings, but doing so may affect the functionality of the site.

4. Sharing of Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Service Providers: We may share information with trusted third-party service providers (such as payment processors, event partners, and marketing platforms) who assist us in operating our business.
• Legal Compliance: If required by law or in response to valid requests by public authorities, we may disclose your information.

5. Data Security

We use appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, no method of data transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights

You have the following rights regarding your personal information:

• Access and Update: You can request access to or correction of the personal information we hold about you.
• Withdraw Consent: You can opt out of receiving promotional emails by following the unsubscribe instructions in the emails or contacting us.
• Delete Data: You may request the deletion of your personal information, subject to any legal obligations we must fulfill.

7. Third-Party Links

Our website may contain links to third-party websites. These sites operate independently, and we are not responsible for their content or privacy practices. We recommend reviewing their privacy policies before sharing any personal information.

8. Changes to This Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically to stay informed of how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us:

• Phone: +91 8582999700
• Email: contact@kolkataodyssey.com
• Address: Moti Sil Street, Kolkata, West Bengal 700106

By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.